
Frequently Asked Questions
Things we get asked a lot
Have questions about our services? From booking and pricing to our cleaning processes and guarantees, we've got you covered. Explore our FAQ's for quick answers or contact us for more information. We're hear to help!
Tasmanian Cleaning Company provides a range of professional and secure payment options to meet client needs. We accept direct Bank Transfer's (EFT), Credit and Debit Card Payments, or Cash. For commercial clients, we offer invoice billing with flexible terms, ensuring ease of payment for ongoing or large-scale services. Our payment methods are designed to deliver flexibility and efficiency, supporting a seamless experience for all our residential, and commercial clients.
Yes. All employees are thoroughly vetted with valid National Police Checks and Working with Vulnerable People Checks, including Certifications in First-Aid and Fire Safety Training. We are fully insured.
Requesting a quote is quick and straightforward. You can visit our website and submit an enquiry form, email us, or call us directly. Provide details of the services you require, and we will promptly send you a customised quote tailored to your needs.
Yes, we bring our own high-quality cleaning products, supplies and equipment. If you have specific preferences, let us know in advance.
We use eco-friendly cleaning products where possible and strive to minimise waste and environmental impact in our operations.
Absolutely! Tasmanian Cleaning Company offers after-hours cleaning services for commercials, medical, and office environments. We understand the importance of maintaining cleanliness in these spaces while minimising disruption to your operations. We can tailor cleaning schedules to suit your requirements, ensuring a professional and thorough service outside of standard operating hours.
At Tasmanian Cleaning Company, we strive for 100% customer satisfaction. If you're not completely happy with the result's, we'll return at no additional cost to ensure your expectations are met. Your satisfaction is our priority.
We'll do our best to meet special requests or accommodate last-minute bookings, subject to availability.
Booking our services is easy and convenient. Simply visit our website, contact via email, submit an enquiry form, or call us directly. We will assist you in selecting the right services, provide a detailed quote, and arrange a suitable time for your cleaning.